A new guest post by Francisca Frenks, Dutch online learning consultant.
Some time ago I was asked to join a webinar about “Sponsoring” so I could give recommendations for improvement. The audience consisted of representatives of primary and secondary schools in different countries. The organization who was hosting the webinar invited an expert to tell more about sponsoring.
Halfway through the webinar the expert completely lost the audience’s attention. The chat discussion was very engaging and most of the participants were fully involved in that. Some participants shared their stories and experiences of how they manage with sponsors in a practical way. People were asking questions, deeper questions, more questions. So the expert was not really needed.
The host made a decision. She decided to stop the expert to present his Powerpoint and started to ask him the questions of the participants which they had formulated in the chat. Then she made a mistake by expecting too much of the expert. The expert did not feel very comfortable in this situation and it was an embarrassing situation when the host took over. Continue reading